I've tried the uninstall process and the cleaner program, but there are some files the CC cleaner hangs on, I get the spinning beachball and it never finishes. I've tried to look at the CC log to determine the problem the AppletRelInfoRecords seems to cause fatal error, not sure what to do about tha.
Freeware
Windows
Creative Cloud Cleaner Windows
7.9 MB
17,800
The Creative Cloud Cleaner Tool will remove installation records for Adobe Creative Cloud or Adobe Creative Suite applications that may have become corrupted or may be causing problems with a new installation.
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To remove an app using the Creative Cloud Cleaner Tool, you need to remove the app entry from the tool. Similarly, you need to remove CoreSync entry to resolve sync-related issues.
Use Creative Cloud Cleaner Tool to remove entries for apps or CoreSync | Windows
Note: If Run as Administrator is not available when you right-click, double-click AdobeCreativeCloudCleanerTool.exe to run the EXE file.
Use Creative Cloud Cleaner Tool to remove entries for apps or CoreSync | macOS
Popular apps in Maintenance ToolsCreative Cloud Cleaner Download Mac Pro
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The Adobe Creative Cloud Cleaner Tool for Mac allows you to more precisely remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. It can be particularly helpful if you have installed prerelease software on your system, and now want to remove it.
If you’re having trouble installing Creative Cloud apps, Creative Suite (CS3–CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud Cleaner Tool for macOS can help. Likewise, if you're unable to connect to Adobe servers, the Cleaner Tool can help by removing entries in your computer's host files that are blocking access to Adobe software and servers. Run the Adobe CC Cleaner Tool for Mac to resolve some Creative Cloud or Creative Suite installation issues. Also Available: Download Adobe Creative Cloud Cleaner Tool for Windows Comments are closed.
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